Troubleshooting:
-
No Response When Powered On:
- 1 Check if the voltage is 220V
- 2 Check the fuse inside the fixture
![Stage Lighting Fuses: High-quality fuses for reliable and safe operation in various stage lighting setups.](https://eralighting.com/wp-content/uploads/2024/12/0hzjh2def4ffafb5044b182fd9259c0c6ba82y-400x400.jpg)
High-Quality Stage Lighting Fuses: Designed for safety and optimal performance in all types of stage lighting.
- 3 Check if the power supply outputs proper voltages (32V, 12V, 5V)
![Professional stage lighting power supply with multiple output voltages for various lighting fixtures, ensuring safety and reliability during performances.](https://eralighting.com/wp-content/uploads/2024/12/zw3isa68ce269d78c4c08b44dc98a076a1f9eu-400x400.webp)
Ensure your stage lighting setup is powered safely and efficiently with our stage lighting power supply units, designed for optimal performance and reliability.
- 4 Check if the circuit board is working correctly (indicator lights):
- 4.1 Red light indicates power supply is working
- 4.2 Yellow light indicates CPU is working
- 4.3 Green light indicates signal is working
-
Power On, Resets But No Light:
- 1 Check if the bulb is good and properly installed
![Light bulbs that generate the necessary brightness for professional stage lighting.](https://eralighting.com/wp-content/uploads/2024/12/41syw6u-81l._ac_sy879_-400x519.jpg)
Generate the perfect stage lighting with our high-output bulbs.
- 2 Check if the power supply outputs 12V, and if there’s 12V at the ignition point when the mother board thermal switch is short-circuited
![Stage lighting power supply device that converts electrical energy to the right voltage, current, and frequency for electronic systems.](https://eralighting.com/wp-content/uploads/2024/12/zw3isa68ce269d78c4c08b44dc98a076a1f9eu-1-400x400.webp)
Essential electrical device for converting energy to power stage lighting systems.
- 3 Check if the thermal switch has an open circuit
- 4 Check if the electronic ballast outputs approximately 380V during ignition
![Efficient moving head ballast converting AC to DC power for stage lighting lamps, ensuring lamp safety and performance.](https://eralighting.com/wp-content/uploads/2024/12/619lsgalzul._ac_sl1500_-1-400x281.jpg)
Converting Power for Stage Lights: The Role of Moving Head Ballasts.
-
Lights Reset After Working for Some Time:
- 1 Unstable output from the power supply
- 2 Loose or poorly compressed wiring causing poor contact, leading to automatic reset
-
Bulb Turns Off Automatically:
- 1 If the bulb turns off and later turns on again by itself, check if the cooling system is functioning properly. If there’s a cooling system fault, the bulb may turn on again.
- 2 If the bulb doesn’t turn on again after going out, the bulb may be defective (e.g., surface whitening, internal blackening), and the bulb’s life has ended.
- 3 If the fixture has been without control signal for a long time, the bulb may enter automatic protection mode and will light up once the signal is received.
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Bulb Lights, Motor Resets Normally, but No Control:
- 1 Check the signal connection (DMX)
- 2 Check the fixture address code
- 3 Check if the signal IC (75176) is damaged
![Stage lighting power supply device that converts electrical energy to the right voltage, current, and frequency for electronic systems.](https://eralighting.com/wp-content/uploads/2024/12/zw3isa68ce269d78c4c08b44dc98a076a1f9eu-1-400x400.webp)
Essential electrical device for converting energy to power stage lighting systems.
![Integrated IC Chips in light fixtures providing stable current for LEDs, ensuring consistent brightness and color accuracy.](https://eralighting.com/wp-content/uploads/2024/12/ttvcheca9f5b3733b49dfbd9e9bfa9e50870cn-1-400x400.jpg)
LED Constant Current Driver IC Chips: Ensuring Uniform Light Performance.
-
Fuse Blows or Power Supply Trips After Powering On:
- 1 Check if the ballast is short-circuited or if the inrush current is too large during power-up
- 2 Check if the bulb is grounded
- 3 Check if high voltage inside the fixture is short-circuiting to ground
-
Bulb Lights but Cannot Turn Off:
- 1 Check if the “Electronic Ignition Off” setting is enabled in the menu
- 2 Check if the thermal switch is short-circuited
- 3 Check if the ballast is faulty
-
Bulb Lights, Can Be Controlled, But Not White After Reset:
- 1 Check if the distance between the Hall sensor and magnet is within 2–3mm
![Hall sensor detecting the strength and direction of magnetic fields in lighting fixtures.](https://eralighting.com/wp-content/uploads/2024/12/1-e1735888381639-400x247.png)
Magnetic Field Sensor for Precision Lighting Control
- 2 Check if the fixture is properly zero-positioned
-
Motor Shaking or Losing Steps:
- 1 Check if the motor is short-circuited, causing IC (3711) damage
- 2 Check if the mother board is damaged
- 3 Check if screws on gobo and color wheels are tightened properly
![Moving head fixture with color and gobo wheels for versatile stage lighting effects.](https://eralighting.com/wp-content/uploads/2024/12/1.1-cabezamovilbeam230wwheel-6-400x400.png)
Transform Stage Lighting with Color and Gobo Wheels in Moving Heads.
- 4 Check if the Hall sensor and magnet are misaligned
-
Channel Component Sticking:
- 1 Check if any parts are deformed, causing rubbing
- 2 Check if parts are properly installed
- 3 Check if any parts have fallen off, causing jamming
- 4 Check if the stepper motor is malfunctioning, causing the motor shaft to lock
-
No Display on the Display Panel:
- 1 Check if the display panel is damaged
![Motherboard mainboard for event lights, offering stability in controlling and monitoring lighting fixtures.](https://eralighting.com/wp-content/uploads/2024/12/zgabh148076316daa49d4b6c38eae45955ff7r-400x400.png)
Control and Monitor Lighting Fixtures with Reliable Motherboards.
- 2 Check if the 7-pin ribbon cable connecting to the display is loose or damaged
-
X and Y Axes Losing Steps or Unable to Position:
- 1 Too much dust on the optocoupler, causing infrared light to fail to reach the target position
![Optocoupler component for bar stage lights, ensuring isolated electrical circuit interconnection through light.](https://eralighting.com/wp-content/uploads/2024/12/h87503ca86fc54b15bc77a000fa3f61e2s.jpg_720x720q50-ezgif.com-avif-to-jpg-converter-400x400.jpg)
Essential Optocoupler for Bar Stage Lighting Safety and Control.
- 2 Optocoupler board is damaged, or the distance between the optocoupler wheel and optocoupler is not adjusted correctly (ensure the optocoupler is centered with no scraping, bumping, or rubbing)
- 3 Check if the stepper motor mounting screws are too loose or too tight
- 4 Check if the belt fixing screws are tightened
![Step belts in stage lights that enable faster and smarter movement of lighting fixtures.](https://eralighting.com/wp-content/uploads/2024/12/hf4991bf6151c40c59a9842d2ab8fdd9eg-ezgif.com-webp-to-jpg-converter-400x400.jpg)
Step Belts: Powering Precision Movement in Stage Lighting.
- 5 Check if the belt is broken